Effective date: June 1, 2026 · Last updated: June 1, 2026
Invio ("Invio," "we," "our," or "us") is a software service operated by Invio LLC. Our service is available at inviopay.com and app.inviopay.com. By creating an account or using Invio, you agree to these Terms & Conditions ("Terms").
If you do not agree to these Terms, do not use the service.
You must be at least 18 years old and legally capable of entering into a binding contract to use Invio. By using our service, you confirm that:
Invio connects to your Google Calendar (or accepts manual job entries), monitors for completed cleaning jobs, and sends you an SMS prompt asking whether to send an invoice to your client. When you confirm, Invio sends your client a payment link via SMS. Payments are processed through Stripe.
Invio also sends automatic payment reminders on your behalf if a client has not paid within a set period, and maintains a record of your jobs and payments.
You are responsible for maintaining the security of your account credentials. You must notify us immediately if you believe your account has been compromised. We are not liable for losses resulting from unauthorized access caused by your failure to protect your credentials.
You may not share your account with another person or use another person's account without their permission.
By providing your phone number and using Invio, you expressly consent to receiving SMS text messages from Invio, including:
Message frequency varies based on your job activity. Standard message and data rates may apply depending on your mobile carrier. You can opt out of SMS notifications at any time by replying STOP to any Invio message or by adjusting your notification settings in your account. After opting out, you may still receive transactional messages necessary to fulfill your requests.
By using the invoice delivery feature, you also confirm that you have obtained appropriate consent from your clients to send them SMS messages containing payment links on your behalf. You are solely responsible for ensuring compliance with applicable SMS marketing and communication laws regarding messages sent to your clients.
If you choose to connect your Google Calendar, you grant Invio read-only access to your calendar events for the purpose of detecting completed jobs and triggering invoice prompts. We access only the calendar data necessary to operate this feature. We do not modify, delete, or share your calendar data. You can disconnect your Google Calendar at any time from your account settings, which will immediately revoke our access.
Subscription: Invio costs $29 per month following a 30-day free trial. You will not be charged during the trial period. At the end of your trial, your account will automatically convert to a paid subscription unless you cancel before the trial ends.
Billing: Subscription fees are billed monthly to the payment method on file. All fees are in US dollars. We use Stripe to process subscription payments securely.
Payment processing: Client payments collected through Invio's payment link feature are processed by Stripe. Stripe's fees apply to each transaction. Invio does not take a cut of your client payments beyond the applicable Stripe processing fee. By using the payment feature, you agree to Stripe's Terms of Service.
Refunds: Subscription fees are non-refundable except where required by law. If you cancel mid-month, your access continues until the end of the billing period and you will not be charged again.
Cancellation: You may cancel your subscription at any time from your account settings or by contacting us at hello@inviopay.com. Cancellation takes effect at the end of your current billing period.
You retain full ownership of all data you enter into Invio, including client names, job details, payment records, and any other information. By using the service, you grant Invio a limited license to store, process, and transmit your data solely for the purpose of providing the service to you.
We do not sell your data. We do not use your client data for any purpose other than providing the Invio service. See our Privacy Policy for full details.
You agree not to use Invio to:
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
Invio integrates with third-party services including Google Calendar (Google LLC), Stripe (Stripe Inc.), and Twilio (Twilio Inc.) for SMS delivery. Your use of these integrations is also subject to the respective terms and privacy policies of those services. We are not responsible for the practices or content of third-party services.
We aim to keep Invio available at all times but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages beyond our control. We are not liable for losses resulting from service unavailability.
SMS delivery is dependent on third-party carriers and Twilio's infrastructure. We cannot guarantee delivery times or that all messages will be delivered successfully.
Invio is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be error-free, secure, or meet your specific requirements. Your use of the service is at your sole risk.
To the maximum extent permitted by law, Invio LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, or business interruption, arising from your use of or inability to use the service, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of the service shall not exceed the amount you paid to us in the three months preceding the claim.
You agree to indemnify and hold harmless Invio LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party rights.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and notify you by email or SMS. Your continued use of the service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the service and cancel your subscription.
These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the service shall be resolved in the courts of Indiana.
If you have questions about these Terms, please contact us: